PRIVACY POLICY

This Policy applies to all users of the Services, including students, mentors, educators, institutions, administrators, and any authorized users invited to a workspace. It covers all information collected through:

• The Dotzza mobile and web applications
• In-app communication and collaboration features
• AI-assisted tools
• Customer support interactions
• Billing and subscription processes

Dotzza is designed for academic and project-management purposes in the healthcare education domain. It is not intended for processing real patient information or clinical medical data.

2.1 Information You Provide Directly

• Personal identification details such as your name, email address, and profile information.
• Authentication data (securely hashed passwords or third-party login credentials).
• Content you upload or create, including messages, tasks, documents, files, comments, media, and workspace information.
• Billing-related details required to process subscription payments.

2.2 Information Automatically Collected

• Device and system data such as device model, operating system, IP address, browser type, and app version.
• Usage patterns including interactions with features, screen activity, timestamps, and performance metrics.
• Diagnostic information such as crash logs, error reports, and system events to improve platform stability.

2.3 Information from Third Parties

If you integrate Dotzza with third-party services (e.g., cloud storage, institutional login systems), we may receive limited information necessary to enable those integrations, consistent with the third-party provider’s privacy practices.

Dotzza does not collect or request sensitive personal data unless you voluntarily submit it in violation of intended use. Uploading or sharing real patient data is strictly prohibited and may result in suspension.

Dotzza processes your information only for legitimate business and operational purposes, including:

• Creating and maintaining your account and workspace participation.
• Facilitating collaboration, messaging, file sharing, and task management.
• Operating, optimizing, and improving the Services and user experience.
• Providing customer support and responding to inquiries.
• Securing the platform, detecting fraud, and preventing unauthorized access.
• Processing subscription payments and managing billing obligations.
• Sending confirmations, updates, and important service-related notifications.

Where required by law or applicable regulations, Dotzza may obtain your consent before using your information for optional features.

We do not sell, rent, or trade your personal information.

Dotzza provides optional AI-assisted tools to support task generation, content refinement, and workflow guidance.

When using AI features:

• Inputs provided by you may be processed to generate suggestions.
• Your content is not used to train external models.
• AI outputs may include inaccuracies; users must verify information before acting on it.
• You must not submit real patient data, confidential personal information, or any material prohibited by law.

AI processing is conducted in accordance with industry security standards and within the scope of this Policy.

Dotzza may share information only in the following circumstances:

Service Providers.

We may share information with trusted third-party vendors who perform services on our behalf, such as cloud hosting, analytics, payment processing, or customer support. These providers are contractually obligated to protect your data and may use it only as instructed.

Workspace Visibility.

Information you post in a workspace (including tasks, shared files, or chat messages) may be visible to other authorized members of that workspace depending on its settings.

Legal Compliance.

We may disclose personal information if required by law, court order, regulatory request, or to enforce our legal rights, including investigation of misuse or security threats.

Business Transfers.

In the event of a merger, acquisition, or corporate restructuring, information may be transferred to the successor entity under equivalent protections.

Dotzza does not share your information for advertising or marketing purposes.

We retain personal information only for as long as necessary to:

• Provide the Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Users may request deletion of their account and associated data, subject to limitations required for legal, security, or operational continuity.

Dotzza implements appropriate technical and organizational security measures, including:

• Encryption of data in transit and at rest
• Access controls and role-based permissions
• Secure authentication mechanisms
• Network and system monitoring
• Periodic security reviews and vulnerability assessments

While no system is completely secure, we take reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration.

Dotzza may store or process personal data on servers located in various regions. When information is transferred internationally, we use lawful transfer mechanisms and ensure adequate levels of protection consistent with applicable data protection regulations.

Depending on your local laws, you may have certain rights regarding your personal information, including the right to:

• Access the information we hold about you
• Correct or update inaccurate information
• Request the deletion of your data
• Restrict or object to specific types of processing
• Export or transfer your data to another service
• Withdraw consent where applicable

To exercise these rights, you may contact us using the information provided in the “Contact Us” section.

Dotzza is intended for users aged 13 and above (or the equivalent age of digital consent in your jurisdiction).

We do not knowingly collect personal information from children below this age. If such information is inadvertently collected, it will be promptly deleted upon discovery.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

If significant changes occur, we will notify users through the app, email, or an in-app alert. Continued use of the Services constitutes acceptance of the updated Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us at:

📧 support@dotzza.com

🌐 www.dotzza.com